Privacy Policy for Druav.com

At Druav.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

  • Personal Information: When you register for an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: Payments are processed through secure third-party gateways. While we collect payment details during checkout, such information is not stored on our servers.
  • Browsing Information: We may collect information about your browsing activity on our website, including pages visited, links clicked, and your IP address. This helps us improve the user experience and optimize our services.

2. Use of Your Information

  • Order Fulfillment: Your personal information is used to process and fulfill your orders, including sending order confirmation emails and updates on shipping status.
  • Customer Support: We utilize your information to respond to customer service requests, process returns, and resolve any issues.
  • Marketing Communications: With your consent, we may send promotional emails or newsletters regarding special offers and new products. You can unsubscribe at any time.
  • Website Improvement: Browsing data helps us analyze user behavior, allowing us to make informed improvements to our website’s layout and functionality.

3. Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers who assist with services such as payment processing, order fulfillment, and marketing efforts.
  • Legal Compliance: We may disclose your information if legally required to do so, such as in response to a court order or regulatory requirement.

4. Cookies and Tracking Technologies

  • Cookies: Our website uses cookies to enhance your experience. Cookies are small files placed on your device that allow us to identify your browser, remember your preferences, and track site usage.
  • Third-Party Analytics: We may use third-party analytics services like Google Analytics to understand how visitors use our website, which helps us improve its performance.

5. Your Rights and Choices

  • Access and Correction: You have the right to access, update, or delete your personal information at any time. Requests can be made via our contact information below.
  • Opt-Out: You may choose to stop receiving marketing communications by following the unsubscribe instructions in any promotional email.
  • Cookie Management: You can manage your cookie preferences in your web browser settings.

6. Data Security

  • We implement reasonable security measures to protect your personal information. While we strive to ensure the security of your data, please be aware that no system is completely infallible.

7. Children’s Privacy

  • Age Restrictions: Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect information from individuals under 18.
  • Parental Consent: If we learn that we have collected personal data from a child under 18 without parental consent, we will promptly delete that information.
  • Contact Us: If you believe a minor has provided us with personal data, please contact us at support@druav.com or +86 136 0090 2012.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically. Any changes will be reflected on this page.

9. Contact Information

  • If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: