Refund Policy for Druav.com

At Druav.com, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.

1. Returns

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Certain types of goods are non-returnable, such as custom-made products or items marked as final sale. Please contact us if you are unsure about an item's return eligibility.

2. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original payment method. Please note that it may take a few days for the refund to appear on your account, depending on your payment provider’s policies.

3. Exchanges

  • If the item you received is defective or damaged, you may request an exchange. Contact us within 30 days of receiving the item, and we will guide you through the exchange process.

4. Shipping Costs

  • Original shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
  • If you are returning an item, you will be responsible for the return shipping costs.

5. Contact Us

  • If you have any questions about our Refund Policy, please contact us at: